Podcast Episodes – Page 2 – Unstoppable Profit Podcast

Episode 270: Your Independence Fuels Your Freedom with Joel McKinley

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Hey, entrepreneurs! In our latest episode, host Mike Stromsoe delves into leadership and independence with veteran and UPP’s Accountability For YOU Director Joel McKinley. Joel, who has served 5 tours, brings a wealth of military experience to the discussion, emphasizing how military principles can transform business practices. They cover topics like the importance of patriotism, trust, hard training, and open team discussions.

Mike and Joel explore the dynamics of high and low assertiveness in team settings, underscoring the value of trust, disagreement, discussion, and decisive action. They delve into the power of independence in achieving freedom and the importance of showing true care for your team. The conversation is rich with stories from Joel’s military service and practical strategies for leadership in business, emphasizing that it’s not about individual glory, but about the collective “we.” It’s a treasure trove of wisdom on creating a culture of growth, learning from mistakes, and moving forward with a “shark mentality.”

Highlights:

Recognize how people’s backgrounds shape their reactions and tailor leadership approaches accordingly.
Focus on shared objectives to unite teams and overcome adversities.
Being honest, though tough, is beneficial for team growth and trust.
Balance high and low assertiveness to foster constructive disagreement and discussion.
Implement disagreement, discussion, and decision to navigate leadership challenges effectively.
Prioritize tasks and listen actively to manage stress and leadership demands.
Cultivate a culture where errors are learning opportunities and trust is extended.
Provide a clear vision and allow team independence in execution for fulfillment and progress.
Value and defend independence and freedom both personally and professionally.
Continuously move forward and challenge oneself to avoid stagnation and remain unstoppable.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 269: The Biggest Risk Is Not Taking Any with Chad Hufford

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In this empowering episode, hosts Mike Stromsoe and Chad Hufford delve into the transformative power of intentional planning and decision-making. They explore how having a vision and reverse engineering your future goals into present actions is crucial for success.

Chad, a financial expert and author of “Forging Financial Freedom,” discuss how consistency, discipline, and calculated risks lead to high performance and impactful lives. Emphasizing the importance of personal growth, the power of habits, and learning from failures.

As Mike reminds us, the biggest risk is not taking any. This conversation sheds light on making bold decisions today for a better tomorrow, viewing failure as a stepping stone to greater heights. Whether you’re aiming to improve your financial future, achieve personal goals, or need motivation, this episode is filled with valuable insights and actionable steps.

Highlights:

Planning helps us prepare for making informed decisions even when obstacles arise.
Avoid reactive decisions by aligning today’s actions with your future vision.
Reverse engineering goals, break down long-term goals into immediate, actionable steps.
To be consistent in goals start small, and consistent efforts drive significant progress over time.
Cultivating a mindset focused on purpose and high achievement is essential.
View failures as experiments that provide learning opportunities.
Focus on what you can control and take charge of your life.
Gradually implement new habits for lasting personal change.
Use a roadmap to hold yourself accountable, ensure progress, and embrace the value of discipline.

About Chad Hufford:

Born and raised in Anchorage, Alaska, Chad grew up in the financial industry, but also developed a strong background in athletics, nutrition and performance psychology. He is a Best-Selling author, a Top Ranked Financial Planner and Dave Ramsey’s SmartVestor Pro. Chad brings a coaching mindset and the heart of a teacher to financial planning and investing as he strives to both empower and educate his audience to not only become better investors, but to live more intentionally and create an abundant life.Chad owns a boutique financial planning firm, Veritas Wealth Management, that manages $500 million dollars and serves several hundred families across the US. In addition to finance, he regularly teaches and speaks on fitness and faith, seeing these as all important aspects of living purposefully and in abundance.
Chad and his wife, Tiffany (also a life-long Alaskan), have been blessed with six wonderful children. Tiffany stays busy homeschooling the kids, and the whole family is very involved in their church and local community.
Believing that to whom much is given, much is expected, Chad strives to employ his knowledge and experience to serve and enrich the lives of those around him.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

Episode 268: The People Side of Business with Frank Favaro

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Service excellence, consistency, attention, empathy, and appreciation. How can these transform your customer relationships and set you apart in the marketplace?

In our latest podcast episode of the Unstoppable Profit Podcast, Mike had the pleasure of speaking with Frank Favaro about the incredible power of empathy in business. They explored Frank’s fascinating background and dissected five key categories that can elevate any business.

They dove into the critical role of empathy, not just as an abstract concept but as a practical skill that can shape how you understand and meet customer needs. Through real-life examples from Frank’s career, we drew connections between understanding client experiences and achieving superior service. Frank also emphasized the importance of consistent client engagement and how the best in the business go beyond policy renewals to build meaningful relationships. Moreover, they highlighted the significance of a strong company culture and a clear vision as your North Star.

Highlights:

Emphasizes the parallels between sports and business in cultivating a winning attitude and approach.
Explores service excellence, consistency, attention, empathy, and appreciation as pillars for business success.
Highlights empathy as a crucial skill for understanding and serving customers effectively.
Stresses the importance of aligning with clients’ perspectives to meet their needs better.
Advocates for continuous and meaningful interaction with clients beyond policy renewals.
Differentiates through pricing, innovation, and superior customer experience driven by skilled employees.
Underscores a strong company culture and vision as guiding principles for employee performance.
Discusses exercises for developing empathy, especially useful in service-oriented roles.
Combines the need for developed skills and strong will to deliver exceptional service.
Encourages tackling challenges head-on to earn customer loyalty and trust.

About Frank Favaro:

Frank Favaro is an entrepreneur and President of ServeCentric in Munroe Falls, OH. In early 2021, Favaro transitioned from being one of the nation’s top Account Executives in the mechanical service industry to founding his own consulting business. Since then, he has become the leading customer experience consultant in the mechanical service industry, serving the Mechanical Contractors Association of America and acting as the Customer Experience (CX) Educator for the National Education Initiative. Favaro’s excellence was recognized when he was named the 2022 CX Consultant of the Year at the Customer Service Revolution Conference.

Favaro works with companies to implement systems utilized by world-class businesses such as The Ritz Carlton, Chick-fil-A, and Harley-Davidson, helping them elevate their customer experience standards. Beyond his consulting business, he hosts The People Business podcast, focusing on enhancing personal and professional relationships.

Understanding the challenges businesses face, Favaro is dedicated to helping them succeed by investing in customer experience. He has led teams in sales, customer experience, and service excellence across six industries. His first 20 years were dedicated to excelling in wrestling, where he was an Ohio State wrestling finalist and captain of the 1996 state and national championship Walsh Jesuit Wrestling team. Now, he channels that same passion into helping others achieve success in business and life.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

Episode 267: Don’t Hide Behind The Shadows with Donna Serdula

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Are you hiding behind your shadows? Today’s Mike features the incredible Donna Serdula, an authority in LinkedIn branding and business, who’s here to help you own and share your story purposefully.

Donna Serdula joins us to discuss the imperative of crafting your LinkedIn profile to truly reflect who you are and where you want to go. We’ll explore how to overcome imposter syndrome, the significance of sharing your personal story, and the must-have elements for an outstanding LinkedIn profile. Plus, Donna will share her invaluable tips on maintaining authenticity and making genuine connections that build trust in the business world.

And if you’re looking to elevate your LinkedIn game, Donna’s here to help you every step of the way with her website http://www.linkedin-makeover.com/, offering professional support and insights. So, stay tuned as we break down the art of transforming your online presence.

Get ready to step out of the shadows and into the spotlight – let’s dive in!

Highlights:

Control the narrative of your journey and how others perceive you.
Present your true self to build genuine connections and trust with your audience.
Utilize LinkedIn to position yourself as an industry expert through engaging content.
Recognize and embrace your strengths to overcome feelings of inadequacy.
Add personal touches to your LinkedIn profile, reflecting your personality and values.
Update your LinkedIn profile at least annually, with quarterly reviews for deeper adjustments.
Use this section for a compelling digital introduction highlighting identity, purpose, and impact.
Leverage video uploads and content creation tools to share your story effectively.
Engage team members as brand ambassadors, enhancing your company’s reach on LinkedIn.
Embrace AI strategically, maintaining a human touch and a clear vision in storytelling.

About Donna Serdula:

Her expertise in professional branding and her proven track record of helping individuals and companies tell their stories and elevate their brands, especially on platforms like LinkedIn, makes her insights invaluable for listeners seeking to enhance their online presence.

With her extensive experience and notable achievements, including features in prestigious publications and a substantial following on social media, Donna brings credibility and authority to any discussion on networking, branding, and leveraging LinkedIn for business success. Her topics of expertise, ranging from optimizing LinkedIn profiles to fostering strong relationships online and offline, resonate with the podcast’s audience of agency entrepreneurs striving for unstoppable growth.

It’s her Website, LinkedIn-Makeover.com, where she and her team of over 20 writers and coaches help people collide with opportunity and transform their lives via future-forward career branding. She has authored two editions of LinkedIn Profile Optimization FOR DUMMIES.

She has been featured on Forbes, Business Insider, Time’s Money Section, Wall Street Journal’s Market Watch, LA Times, NBC, SiriusXM Radio’s The Focus Group, and many other news outlets.

Donna has more than 45K followers on LinkedIn and 48K on X, and she always shares her podcast interviews on all her social media channels.

Website: http://www.linkedin-makeover.com/

Linkedin: https://www.linkedin.com/in/todonna

Facebook: https://www.facebook.com/LinkedInMakeover/

IG: https://www.instagram.com/donnaserdula/

Twitter: https://twitter.com/donnaserdula

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

Episode 266: Never Lose Again – Part 2 – with Joey Coleman

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Welcome back to part two of this insightful conversation with Joey Coleman!. If you thought part one was packed with wisdom, you’re in for even more eye-opening insights and if you missed part 1, be sure to listen to Episode 265!

Joey dives deeper into the high cost of losing employees, highlighting the necessity of hiring and retaining top talent for consistent deliverables. We’ll explore why leaders shouldn’t bear the entire burden of employee experience and how empowering others can lead to sustainable growth. Discover the crucial practice of leading by example through self-care and the important lesson that taking care of your team can yield remarkable ROI.

This episode also emphasizes the importance of empathy, particularly through reading fiction and nonfiction. Joey and Mike share strategies for adapting to changing workplace dynamics and understanding new employee expectations.

Highlights:

Leaders must adapt to changing environments, including new technologies and remote work, to ensure business survival.
High employee turnover can cost businesses between 100% to 300% of a departing employee’s annual salary.
An effective employee referral program can be a crucial strategy for acquiring top talent and reducing turnover.
Hiring individuals dedicated to improving employee experience can significantly reduce turnover and enhance team performance.
Treat employees as valuable assets, not just resources, to foster loyalty and high performance.
Leaders should empower others to manage employee experience rather than trying to handle all aspects themselves.
Fair and competitive compensation is essential for retaining high-performing team members and ensuring quick ROI.
Develop empathy by reading and understanding different perspectives, improving decision-making and relationships with employees and customers.

About Joey Coleman:

Joey Coleman helps companies keep their customers and employees. As an awardwinning speaker, he works with organizations around the world ranging from small startups to major brands such as Volkswagen Australia, Zappos, and Whirlpool. His First 100 Days@ methodology fuels the remarkable experiences his clients deliver and dramatically improves their profits. His two books have received critical acclaim and both were instant Wall Street Journal best sellers. Never Lose a Customer Again, offers strategies and tactics for turning one-time purchasers into lifelong customers and his newest book, Never Lose an Employee Again, details a framework companies around the world can use to reduce turnover and increase employee engagement. When not speaking to audiences around the globe (he’s spoken on all seven continents), Joey enjoys playing board games, building LEGO sets, and reading bedtime stories with his amazing wife and two young sons.

https://joeycoleman.com/

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

Episode 265: Never Lose Again – Part 1 – with Joey Coleman

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Have you ever wondered what truly makes a company stand out in the eyes of its customers *and* employees? Today we break down the art of never losing a customer or employee again with our extraordinary guest, Joey Coleman. Joey, an expert in creating unforgettable customer experiences, joins host Mike Stromsoe to unravel the secrets behind his 100-day plan from his groundbreaking book. We’ll explore real-life adventures, including a near-fatal bike ride down a volcano, and dive into Joey’s vault of resources designed to support long-term success in business and careers. Together, Mike and Joey uncover the importance of fostering an engaged culture, the evolving expectations of modern employees, and the crucial role of leadership in providing growth and mentorship.

Join us as we discuss transforming the traditional sales mentality, the value of earning trust through positive interactions, and the power of making things right when mistakes happen. So, gear up and get ready to transform your approach to customer and employee retention with invaluable strategies from Joey Coleman.

Don’t miss Part 2 of our conversation with Joey Coleman next week, more insights, actionable tips, and inspiring stories to come!

Highlights:

Create exceptional experiences in the first 100 days to foster long-term relationships.
Customer experience is proactive; service is reactive problem-solving when issues arise.
Treat potential customers like current ones to build trust and loyalty for future interactions.
Admit your errors, take responsibility, and strive to make things right to maintain credibility.
Design interactions that evoke positive emotions to make customers feel seen and valued.
Engage employees by prioritizing their personal and professional growth, fostering a supportive culture.
Discuss employees’ future roles to keep them motivated and aligned with company goals.
Regular, meaningful check-ins focus on human connections rather than mere procedural reviews.

About Joey Coleman:

https://joeycoleman.com/

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

Episode 263: ACTION with Terren Moore (Encore)

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Terren Moore, an Agricultural Insurance Specialist, joins me to discuss the importance of taking action and having a positive mindset in order to be successful in the insurance industry. Terren shares that his recent success was due to a shift in mindset and a goal-oriented approach. Are you taking the right actions to grow your business? From niche marketing to social proof to beneficial networking, listen in as Terren discloses his actions that took him to the next level.

Highlights:

Positive action can change every negative situation.
When you take action two things can occur, success or a lesson learned.
There is inherent value in networking with successful individuals in the same industry.
Focus on niche to establish yourself apart from the others.
Developing your social proof builds trust with current and potential customers.
Having a streamlined process for handling leads creates a better customer experience

About our Guest:

Terren Moore started farming at the age of 15 after seeking new interest in his FFA chapter. His story as a first generation farmer has been recognized across the nation on television and several magazines. He began his insurance career with Texas Farm Bureau in 2018 before he opened his own agency in 2021. His farm operation and office are located in Greenville, TX where he grows sweet corn, peas, okra, and turnip greens. On the weekends he enjoys working on his farm and leading worship at his local church in Greenville. He is a member of the National Corn Growers Association and is passionate about his business and the ag industry.

https://www.mfi-services.com/

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

Episode 262: Why Masterminds Change the Game with Russ Castle

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In today’s game-changing conversation, Russ Castle and Mike Stromsoe dive into the transformative power of mastermind groups. They discuss how being a part of these collaborative forums has not only led to a significant financial uplift for participants but has also fostered exponential growth in both personal and professional realms. They’ll share experiences from their own journeys, highlighting how mastermind groups have evolved their businesses over decades. Additionally, Russ and Mike stress the importance of preparing for and actively participating in these meetings, the impact of in-person interactions over virtual ones, and the crucial role of skilled facilitators. They’ll also touch on the upcoming mastermind pop-ups around the country, an opportunity for anyone looking to experience the power of strategic collaboration first-hand.

So, tune in to learn how to leverage the collective intelligence of mastermind groups to amplify your success and live life on your own terms.

Highlights:

Seeking answers, found inspiration, ready to act.
Mastermind sessions offer networking and powerful ideas.
Visionary leader chairs drive long-term planning success.
Experience in UPP, hold people accountable, mastermind meetings.
Importance of experienced leader in mastermind sessions.
Plan ahead, prioritize, and focus on essentials.
Diamond polishing, revenue increase, providing desired lifestyle.

About Russ Castle:

Russ Castle is a dynamic and seasoned insurance professional with over three decades of experience in the industry. As the CEO of Insurance by Castle, he has transformed a small operation into a leading insurance provider in California. Known for his exceptional expertise in niches, ethical professionalism, and commitment to unmatched client service, Russ excels in delivering tailored insurance solutions through a broad network of providers, ensuring the best coverage at competitive prices for a diverse range of clients including both businesses and individuals. His strategic leadership has fostered the development of key partnerships and cultivated a company culture focused on integrity and customer satisfaction, which has significantly contributed to the firm’s reputation and growth. Additionally, Russ is an author and real estate investor, dedicated to community service and empowering residential rental owners with his book, Growing Your Real Estate Empire, which offers insider knowledge on managing rental properties in California. His achievements include steering the company’s evolution from a local entity to a recognized name in the national insurance landscape and designing innovative business models that cater to the specific needs of residential landlord owners.

Opportunity is always knocking, especially if you are looking for it…

One of the absolute keys to consistent agency growth and wealth today is learning and masterminding with other TOP business leaders in a smaller, proven forum. A very special, exclusive opportunity just became available as I will be in town on business and want to serve and help agents more whenever possible.

Join us for a collaborative one-day mastermind session with other top agents in the region, designed to grow your business in today’s rapidly changing business environment.

This private, invitation only session will be held in Indianapolis, Indiana. There is no cost to you, however, we have only 7 remaining seats.

This opportunity is for Top, A player agents ONLY. If that’s you, please apply quickly HERE before the seats are gone.

DATE: THURSDAY, MAY 23, 2024

LOCATION:

INDIANAPOLIS, INDIANA

APPLY NOW TO RESERVE YOUR SEAT!

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

Episode 261: Finding Your Right Routine with Joel McKinley

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Do you have a daily routine? Today we welcome back Joel McKinley, as we break down into the world of personal and professional routines. We’ll explore how making thoughtful choices with our time can lead to significant personal and professional growth. We’ll discuss the value of questioning and continually assessing our daily routines to achieve peak performance and embracing change to reach our highest potential.

Joel will share insights on maintaining the right balance of work, rest, and activities that align with personal goals, including the importance of being brutally honest with yourself in order to foster genuine growth and success. We’ll also touch on practical tips like being productive versus just being busy, and how to start and end each day with a “no fail task.”

Whether you’re an entrepreneur or someone looking to streamline your day-to-day life, this episode is packed with actionable advice to help you refine your routines and propel you toward your dreams. So, let’s get started and discover how you can optimize your routines for maximum impact.

Highlights:

Reflection on morning routine and life choices.
Resting is as important as physically exhausting yourself.
Safe, confidential mastermind session on morning phone use.
Challenge negative thoughts, write them down, discard if necessary. Get up early, avoid late nights and junk food.
Lending tools for personal and professional impact.
Choose productivity over busyness to maximize time.
Be prepared to stand out from competition.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

Episode 260: Celebrate the WorkAVersary of your Number One Customer

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Welcome to another transformative episode of the Unstoppable Profit Podcast. In today’s compelling session, our host, Mike Stromsoe, dives deep into the heart of team recognition and celebrates the concept of ‘workiversaries’. Venturing beyond conventional customer relationships, Mike challenges listeners to redefine their number one client – their own team members. Drawing from over two decades of dynamic leadership experience and inspired by recent coaching sessions, Mike unfolds innovative and heartfelt strategies to honor team members’ anniversaries. From customized celebrations to creative rewards, this episode is packed with actionable insights meant to enhance team morale, loyalty, and performance. Join us as we explore how to elevate your team’s spirit and commitment by making their special days unforgettable.

Highlights: