Category: Podcast Episodes

Episode 277: People Come First

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Our next segment highlighting agents who have graced the cover of Rough Notes Magazine features our very own Mike Stromsoe. Andrea Watt, Program Director of UPP Programs, takes the reins and puts Mike in the hot seat to share the core values and strategies that propelled his agency to success.

Together, they explore Mike’s journey to being recognized for building an insurance agency grounded in core values and driven by a strong focus on people. From hilarious team-building moments like silly string battles and reindeer hoops, to embracing technology and streamlined processes that skyrocketed client service and referrals, Mike shares the secrets that caught Rough Notes’ attention and helped shape his thriving agency. They also discuss how this recognition amplified their approach to growing a business that puts “people first.” The duo wraps up by previewing the upcoming UPP Grand Mastermind event in Phoenix, Arizona—an exclusive gathering of top insurance agents focused on business growth and personal freedom.

Highlights:

  • Prioritizing recruitment and creating a supportive culture are essential for success.
  • Streamlining processes to enhance efficiency and client satisfaction.
  • Leveraging advanced IT and RPAs to improve service delivery and operations.
  • Focusing on the top 20% of clients who generate 80% of revenue.
  • Utilizing creative promotional materials and personalized campaigns.
  • Maintaining frequent touchpoints to stay top-of-mind with clients.
  • Applying insights from diverse sectors for growth and innovation.
  • Strategies for balancing business growth with personal life.
  • Ensuring team members uphold the agency’s esteemed reputation.
  • Leveraging personal and professional networks for business opportunities.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 276: Breakthrough Mentality with Bill Butler

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I am excited to feature over the next few episodes, the Top 3% high-achieving agents from our UPP circles, who have also donned the cover of Rough Notes magazine.

Today, our extraordinary guest, Bill Butler, founder of Butler and Associates Insurance in Apple Valley, Minnesota, shares his journey from military service to becoming a highly recognized insurance agent featured in Rough Notes magazine, and it is nothing short of inspirational.

Bill provides remarkable insights into the importance of surrounding yourself with high achievers, learning from failures, and the transformational power of niche specialization. He reveals how focusing on veterinarians has driven his agency’s growth and credibility. We’ll also hear about the crucial role of networking, industry involvement, and having a supportive ‘square squad’ in achieving sustained success. With motivational advice for fellow insurance agents and tips on time management and productivity, this episode is packed with actionable insights you won’t want to miss.

Highlights:

  • Prioritize feedback from a “square squad” of close, high achievers.
  • Elite agents excel through unique and rigorous business practices.
  • Supportive networks are crucial, especially in challenging times.
  • Clarity on ideal clients and strategies often comes through trial and error.
  • Niche specialization drives success and defines your brand.
  • Failures in niche attempts lead to crucial learning experiences.
  • Achieving breakthroughs requires a consistent and sustained build-up phase.
  • Consistency in efforts is key to long-term success.
  • Immediate action trumps overthinking to achieve goals.

About Bill Butler:

Bill Bulter is president of Butler & Associates Insurance Agency Inc. and founder of Butler Vet Insurance, focusing on insurance for the veterinary and pet services industry. He spent twelve years in the military with the Minnesota Army National Guard and US Army, serving in various roles both in Minnesota and 101st Airborne Division, Ft. Campbell, Kentucky, before entering the insurance industry. He is active in his local business community, veterinary associations, and Rotary Club, and is passionate about giving back to others. Originally from Milwaukee, Wisconsin, he and his wife, Shannan, reside in Burnsville, Minnesota.

www.butlerveterinarybook.com

www.butlervetinsurance.com

Join us in Phoenix Arizona, November 8 & 9 for the 2024 UPP Grand Mastermind event!

This Invitation-ONLY, LIVE Mastermind is Exclusively for Independent Insurance Agency Owners who want to create a personal no-excuses roadmap to your next level of success.

If you want to:

  • Overcome the top obstacles holding you back from personal and financial freedom.
  • Identify the next-level processes to become an efficient, self-sustaining agency
  • Uncover the tactics to becoming the true CEO of your agency and leading your team to success

The UPP Grand Mastermind is for you!

Request Your Invitation Now 👉 https://bit.ly/UPP-Grand-MM-P

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 275: Why You MUST Monitor Your Online Presence

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Diving into the crucial topic of why you MUST monitor your online presence. From branding essentials to cutting-edge tools, Mike shares invaluable tips to help you enhance your brand identity and consistency. He recommends Donald Miller’s book “Building A Story Brand” for mastering brand messaging and discusses the importance of social media engagement, content marketing, and robust email marketing strategies.

This episode also highlights the importance of maintaining a stellar e-commerce platform and leveraging analytics for informed business decisions. We’ll explore the vital role of customer support, adaptability, and innovation, all aimed at impacting lives personally and professionally.

Whether you’re looking to ramp up your recruiting efforts, improve your business success, or simply ensure your online presence is top-notch, this episode has you covered. So tune in and get ready to transform your online presence into a world-class operation.

Highlights:

  • Ensure all brand elements are uniform across platforms for a cohesive identity.
  • Create engaging and relevant content to captivate your audience.
  • Develop a unique selling proposition that clearly differentiates your brand.
  • Maintain active and engaging profiles on key social media platforms.
  • Respond promptly to customer reviews and feedback.
  • Produce blogs, videos, and educational content to maintain visibility.
  • Focus on personalized, value-driven messages and consistent newsletters.
  • Ensure your e-commerce platform is reliable and user-friendly.
  • Use tools like Google Analytics for informed decision-making.
  • Guarantee responsive design, fast loading speeds, and effective CTAs.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 274: You’ll Be Safe Until You Live With Jim Cathcart (Encore)

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Let’s jump right into this life-affirming dialogue with guest Jim Cathcart. Jim Cathcart is a motivational speaker and real-life exemplar of resilience and optimism. Jim’s accolades, including the prestigious Golden Gavel award, set the stage for a conversation that traverses personal growth, embracing life’s vulnerabilities, and the undeniable power of a positive mindset.

Jim shares his wisdom on the acorn’s symbolism of untapped potential, the impact of dedicating time to self-improvement, and how a seemingly small daily commitment can lead to monumental change. We’ll touch on his health challenges, his unwavering commitment to living fully, and how our actions shape our future.

So brace yourself for an episode that will ignite your desire for greatness and show you why stepping out of your comfort zone is the essence of truly living.

Highlights:

  • Jim’s engagement in tours in China, focusing on meaningful life and reaching thousands of people.
  • Reflection on career in insurance and encouragement to share passion for serving and protecting people.
  • Emphasis on the importance of embracing uniqueness, facing criticism, and reaping phenomenal rewards.
  • Importance of behavior in shaping others’ perception and building reputation.
  • Discussion on the significance of emotional safety and the impact of actions on others.
  • Highlighting Toastmasters’ role in developing communication and leadership skills, leading to success.
  • Sharing personal resilience and success stories despite challenges.
  • Promotion of wealth-building strategies, virtual events, and podcast subscriptions for insurance agents.

About Jim Cathcart, CSP, CPAE:

the family man.

Jim and Paula have been married for 53 years and have raised a happy successful son with 2 *Amazing grandchildren. (*And they can prove it!)

the musician.

Jim Cathcart and his band “ReZoom The Boom” recently performed for 8 years in Southern California and now in Austin, Texas. Frequently including music as part of his speaking engagements, Jim has performed around the world. http://GuitarMusicLive.com

the traveler.

Professionally, in 2015 through 2019 Jim lectured in 23 major cities in mainland China plus a round-the-world lecture tour. He’s traveled the world for decades and knows how to adapt to other cultures. Additionally, Jim is a Life Member of the American Motorcyclist Association and has toured Europe and North America over 150,000 miles on his motorcycles. He was the keynote speaker for the 100 year anniversary convention of Harley Davidson in 2003. Jim is a proud Texan, now based in Austin

the speaker.

Jim Cathcart, CSP, CPAE is one of the top 5 most award-winning speakers in the world. His Top 1% TEDx video has  2.7 million views, his 25 books are translated into multiple languages, including 3 International bestsellers. He is a Certified Virtual Presenter and past National President of the National Speakers Association. Jim’s PBS television programs, podcast appearances and radio shows have reached millions of Success Seekers and he is often retained to advise achievers and their companies.

Even his colleagues, some of the top speakers in the world, have hired Jim to speak at their own events. Jim is an Executive MBA Professor at California Lutheran University School of Management and serves as their first Entrepreneur in Residence. He has been inducted into the Sales & Marketing Hall of Fame in London for his pioneering work with his concept of “Relationship Selling.” He is also in the Professional Speakers Hall of Fame and has received The Cavett Award and The Golden Gavel Award.

the author.

Jim has written 25 books, hundreds of articles and he is always writing at least one new book. His most recent book is What To Do When You’re The Speaker. Audiences buy his books by the hundreds and he happily adds autograph sessions to his speeches.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 273: Power of Three

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Have you ever pondered what your top personal talents, gifts, or superpowers are? In this episode, Power of Three I’ll guide you on an introspective journey to discover these crucial elements that can drastically enhance both your personal and professional life.

We’ll talk about dedicating time and effort to identify your “Version 1″ – your top three qualities – and the significance of consistently reflecting on them for sustained growth. Drawing from my own experiences, we’ll explore the power of honing in on what you excel at and love doing. Inspired by these insights, I embarked on a journey that took 16 years of dedication and implementation, and now, I’m here to help you shorten that learning curve.

We’ll also discuss my upcoming book, “Power of Three,” set to launch on October 22, 2024, designed to help you unlock your potential and achieve meaningful personal and financial growth. We have important updates on the Unstoppable Profit Podcast moving to a biweekly format and what that means for our community.

Highlights:

  • Learn techniques to uncover and identify your top three personal talents and gifts.
  • Embrace consistent effort and seek feedback to refine and excel in your natural skills.
  • Regularly view and assess your top three talents by placing reminders in visible spots.
  • Adopt an abundance mindset to fuel personal and professional growth.
  • Ensure your business activities align with your personal talents for maximum fulfillment and impact.
  • 23 words to start with to begin to discover and identify your top three.
  • Persist through challenges, echoing the principle of never quitting.
  • Real-world examples of applying “Power of Three” in business contexts for improved productivity and profitability.
  • Develop strong leadership skills and clear vision to navigate challenging markets.
  • Use setbacks as learning opportunities to build resilience and innovation in your work.
  • Understand the importance of creating a life and business that positively impacts future generations.

UPCOMING EVENTS:

In this webinar we will be featuring a very special guest as our Platinum Agent Spotlight… an independent insurance agency owner, leader, and true trailblazer in the industry, the unstoppable Lynnette Wood. Lynnette’s journey from growing up on Kodiak Island in Alaska to owning a successful insurance agency with a passion for benefits is nothing short of inspiring.
We’ll be diving deep into Lynnette’s vast experience and groundbreaking insights on creating new revenue streams, especially if you’re looking to diversify your insurance offerings.
Mark your calendars for August 20th, 2024, because you won’t want to miss the wealth of knowledge Lynnette is set to share in the upcoming webinar…
Register HERE 👉 https://bit.ly/Platinum-Agent-Wood

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

 

Episode 272: New Revenue Streams with Lynnette Wood

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Greetings and welcome back to the Unstoppable Profit Podcast! This is your host, Mike Stromsoe, and today we have an extraordinary episode lined up for you. Joining us is an independent insurance agency owner, leader, and true trailblazer in the industry, the unstoppable Lynnette Wood. Lynnette’s journey from growing up on Kodiak Island in Alaska to owning a successful insurance agency with a passion for benefits is nothing short of inspiring. In today’s episode, we’ll dive deep into her vast experience and groundbreaking insights on creating new revenue streams, especially if you’re looking to diversify your insurance offerings. Plus, we’ve got an exclusive sneak peek into an upcoming webinar that’s designed to elevate your agency game to the next level. Stay tuned as we discuss the Affordable Care Act, essential product knowledge, and the crucial importance of network management.

Mark your calendars for August 20th, 2024, because you won’t want to miss the wealth of knowledge Lynnette is set to share in the upcoming webinar…

Let’s get started!

Highlights:

  • Master ACA mandates, IRS forms, and compliance for insurance agents.
  • Research and tailor health insurance products to client needs.
  • Evaluate plan network quality and avoid pitfalls of cheap networks.
  • Create customized benefit plans for specific client healthcare needs.
  • Discuss ongoing health concerns with clients to find the best fit.
  • Stay updated on health insurance regulations and their impact.
  • Use proven methods to sell and expand health insurance benefits.
  • Understand financial and healthcare risks for comprehensive coverage.
  • Utilize tools and technologies to streamline group benefit management.
  • Develop new revenue streams by integrating health benefits into your portfolio.

About Lynnette Wood:

Lynnette is a lifelong Alaskan. She grew up on Kodiak Island, and loved the subsistence life and closeknit community Kodiak offered. After high school, Lynnette went on to college at Seattle Pacific University where she met and married her husband, Jeff Wood, in 1993. She graduated with a Bio-Chem degree.

After college, she settled in Anchorage and has been living there ever since.  Jeff and Lynnette have three children; Katrina, Caleb and Kennedy. For many years Lynnette ran a successful medical transcription business out of her home while the kids were young. After Kennedy entered kindergarten, Lynnette went back to school and earned a Master’s degree in Teaching. Lynnette taught in both the public and private school systems before entering the insurance world.

She purchased Aurora National Insurance in 2012 and hasn’t looked back. Helping people understand insurance lingo and the policies they purchase is her passion.  Lynnette strives to provide an enjoyable and educational experience for businesses and families as they work with her agency to find the best insurance coverage available.

Lynnette’s hobbies are hiking, fishing, biking, books and sitting around a campfire with friends.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 271: T-E-A-M (Encore)

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T-ogether E-veryone A-chieves M-ore.

This episode is all about the importance of your team. I dive into the crucial role team meetings play in maintaining consistency and synchronicity within an organization. Sharing the task organizer system that became the glue holding our agency business together and guides listeners through its implementation. I break down the importance of identifying and reminding the team about their ideal client, while also introducing the impactful team member of the month award. Sharing some personal insights and strategies to help agents achieve big steps and take leaps into the future. I cannot stress the importance of effective leadership, urging leaders to work on improving themselves and be the kind of leader others would want to follow.

Highlights:

  • Team meetings are important for cultural alignment and growth. Make sure they are weekly and consistent.
  • Break down of weekly meeting agendas.
  • The goal is to help agents achieve big steps and guide them towards the future.
  • To lead, be someone worth following. Recruit Patriots, not mercenaries. Meetings are essential for team unity.
  • Team meeting focusing on client service reports, reviews, testimonials, and case studies. Read aloud in meeting. Also read promise to clients, team, and communities.
  • Reporting and supporting as a team to prevent business loss is valuable and magical.
  • We want our agency to be healthier than ever.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 270: Your Independence Fuels Your Freedom with Joel McKinley

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Hey, entrepreneurs! In our latest episode, host Mike Stromsoe delves into leadership and independence with veteran and UPP’s Accountability For YOU Director Joel McKinley. Joel, who has served 5 tours, brings a wealth of military experience to the discussion, emphasizing how military principles can transform business practices. They cover topics like the importance of patriotism, trust, hard training, and open team discussions.

Mike and Joel explore the dynamics of high and low assertiveness in team settings, underscoring the value of trust, disagreement, discussion, and decisive action. They delve into the power of independence in achieving freedom and the importance of showing true care for your team. The conversation is rich with stories from Joel’s military service and practical strategies for leadership in business, emphasizing that it’s not about individual glory, but about the collective “we.” It’s a treasure trove of wisdom on creating a culture of growth, learning from mistakes, and moving forward with a “shark mentality.”

Highlights:

  • Recognize how people’s backgrounds shape their reactions and tailor leadership approaches accordingly.
  • Focus on shared objectives to unite teams and overcome adversities.
  • Being honest, though tough, is beneficial for team growth and trust.
  • Balance high and low assertiveness to foster constructive disagreement and discussion.
  • Implement disagreement, discussion, and decision to navigate leadership challenges effectively.
  • Prioritize tasks and listen actively to manage stress and leadership demands.
  • Cultivate a culture where errors are learning opportunities and trust is extended.
  • Provide a clear vision and allow team independence in execution for fulfillment and progress.
  • Value and defend independence and freedom both personally and professionally.
  • Continuously move forward and challenge oneself to avoid stagnation and remain unstoppable.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 269: The Biggest Risk Is Not Taking Any with Chad Hufford

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In this empowering episode, hosts Mike Stromsoe and Chad Hufford delve into the transformative power of intentional planning and decision-making. They explore how having a vision and reverse engineering your future goals into present actions is crucial for success.

Chad, a financial expert and author of “Forging Financial Freedom,” discuss how consistency, discipline, and calculated risks lead to high performance and impactful lives. Emphasizing the importance of personal growth, the power of habits, and learning from failures.

As Mike reminds us, the biggest risk is not taking any. This conversation sheds light on making bold decisions today for a better tomorrow, viewing failure as a stepping stone to greater heights. Whether you’re aiming to improve your financial future, achieve personal goals, or need motivation, this episode is filled with valuable insights and actionable steps.

Highlights:

  • Planning helps us prepare for making informed decisions even when obstacles arise.
  • Avoid reactive decisions by aligning today’s actions with your future vision.
  • Reverse engineering goals, break down long-term goals into immediate, actionable steps.
  • To be consistent in goals start small, and consistent efforts drive significant progress over time.
  • Cultivating a mindset focused on purpose and high achievement is essential.
  • View failures as experiments that provide learning opportunities.
  • Focus on what you can control and take charge of your life.
  • Gradually implement new habits for lasting personal change.
  • Use a roadmap to hold yourself accountable, ensure progress, and embrace the value of discipline.

About Chad Hufford:

Born and raised in Anchorage, Alaska, Chad grew up in the financial industry, but also developed a strong background in athletics, nutrition and performance psychology. He is a Best-Selling author, a Top Ranked Financial Planner and Dave Ramsey’s SmartVestor Pro. Chad brings a coaching mindset and the heart of a teacher to financial planning and investing as he strives to both empower and educate his audience to not only become better investors, but to live more intentionally and create an abundant life.Chad owns a boutique financial planning firm, Veritas Wealth Management, that manages $500 million dollars and serves several hundred families across the US. In addition to finance, he regularly teaches and speaks on fitness and faith, seeing these as all important aspects of living purposefully and in abundance.
Chad and his wife, Tiffany (also a life-long Alaskan), have been blessed with six wonderful children. Tiffany stays busy homeschooling the kids, and the whole family is very involved in their church and local community.
Believing that to whom much is given, much is expected, Chad strives to employ his knowledge and experience to serve and enrich the lives of those around him.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 268: The People Side of Business with Frank Favaro

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Service excellence, consistency, attention, empathy, and appreciation. How can these transform your customer relationships and set you apart in the marketplace?

In our latest podcast episode of the Unstoppable Profit Podcast, Mike had the pleasure of speaking with Frank Favaro about the incredible power of empathy in business. They explored Frank’s fascinating background and dissected five key categories that can elevate any business.

They dove into the critical role of empathy, not just as an abstract concept but as a practical skill that can shape how you understand and meet customer needs. Through real-life examples from Frank’s career, we drew connections between understanding client experiences and achieving superior service. Frank also emphasized the importance of consistent client engagement and how the best in the business go beyond policy renewals to build meaningful relationships. Moreover, they highlighted the significance of a strong company culture and a clear vision as your North Star.

Highlights:

  • Emphasizes the parallels between sports and business in cultivating a winning attitude and approach.
  • Explores service excellence, consistency, attention, empathy, and appreciation as pillars for business success.
  • Highlights empathy as a crucial skill for understanding and serving customers effectively.
  • Stresses the importance of aligning with clients’ perspectives to meet their needs better.
  • Advocates for continuous and meaningful interaction with clients beyond policy renewals.
  • Differentiates through pricing, innovation, and superior customer experience driven by skilled employees.
  • Underscores a strong company culture and vision as guiding principles for employee performance.
  • Discusses exercises for developing empathy, especially useful in service-oriented roles.
  • Combines the need for developed skills and strong will to deliver exceptional service.
  • Encourages tackling challenges head-on to earn customer loyalty and trust.

About Frank Favaro:

Frank Favaro is an entrepreneur and President of ServeCentric in Munroe Falls, OH. In early 2021, Favaro transitioned from being one of the nation’s top Account Executives in the mechanical service industry to founding his own consulting business. Since then, he has become the leading customer experience consultant in the mechanical service industry, serving the Mechanical Contractors Association of America and acting as the Customer Experience (CX) Educator for the National Education Initiative. Favaro’s excellence was recognized when he was named the 2022 CX Consultant of the Year at the Customer Service Revolution Conference.

Favaro works with companies to implement systems utilized by world-class businesses such as The Ritz Carlton, Chick-fil-A, and Harley-Davidson, helping them elevate their customer experience standards. Beyond his consulting business, he hosts The People Business podcast, focusing on enhancing personal and professional relationships.

Understanding the challenges businesses face, Favaro is dedicated to helping them succeed by investing in customer experience. He has led teams in sales, customer experience, and service excellence across six industries. His first 20 years were dedicated to excelling in wrestling, where he was an Ohio State wrestling finalist and captain of the 1996 state and national championship Walsh Jesuit Wrestling team. Now, he channels that same passion into helping others achieve success in business and life.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

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