Episode 85: Your Local Market Domination Through Gratitude

Having started in the corporate world and moving into insurance, Kim Angeli left that world to follow her true passion, teaching business owners how to wow clients, increase revenue and inspire referrals.   I am excited to have her join us today to discuss how gratitude led her to her new career and a driven passion for business to use the Nextdoor app to stay connected with your community.

Highlights:

  • Kim’s background in the corporate and insurance world
  • The attitude of gratitude
  • The purpose and success of the Nextdoor app
  • The power of your raving fans

 About our Guest:

Kim Angeli is a unique entrepreneur with a diverse background. Kim is known globally as the creator of The Grateful Box®, Grumpy to Grateful and Nextdoor Business Mastery Programs. She is passionate about teaching business owners how to WOW clients, increase revenue and inspire referrals.  She began her career after graduating from East Carolina University with Campbell Soup Sales, transitioned to technology, helping Sprint bring the first digital mobile phone to the world and her final Corporate America job at Cisco Systems. After finding herself in the “dot com bust” she started her insurance agency from scratch 11 days after 9/11. After 15 years of owning, growing and merging insurance agencies under her practice she sold that practice and took the leap into inspiring grateful living around the world.  Kim has been featured in Business News Daily, Authority Magazine, Reminder Media Stay Paid Podcast and is a sought after keynote speaker on her programs, including An Attitude of Gratitude in the Workplace, How to take a grumpy client to grateful, and giving business owners strategies to WOW clients.  When she is not speaking and teaching, you will find her traveling with her husband, daughter and black lab. She is also an avid boater, reader and spa junkie.  You will also find her hanging out with her Rotary Family around the world serving others.

www.kimangeli.com

[email protected]

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 84: Follow the Money with John Mason & His Beer Drinking Pig

In this episode, we are going to continue the conversation about promotions and marketing.  I am excited to have John Mason join us to discuss his experience with growing and selling multiple agencies, the importance of having the right employees, and marketing strategies he has used to lead his agency into its success.

Highlights:

  • Getting as much back as you give
  • The purpose of Chenango Brokers
  • Working on the business not necessarily in the business, having employees that ultimately replace you so you can focus on the bigger things
  • Online and offline marketing strategies aimed at specific geographical locations
  • The use of personality marketing
  • The commercial success of the Beer Drinking Pigs
  • Marketing yourself. What to do when looking to purchase an agency

 

About our Guest:

John Mason is a rebel in the American insurance industry. He had every reason to fail: no education, not born with a silver spoon in his mouth, and comes from a poor ramshackle town in the middle of upstate New York. Over the last thirty years, this street-smart entrepreneur has used unique marketing and management ideas to march into New York City and buy five brokerages, expand his brokerage network into 20 states, while relaxing at his home in the Caribbean.

John N. Mason, CIC started Chenango Brokers over 30 years ago and since then he has consulted numerous agencies across the United States and Canada and expanded the business into what it is today.

https://chenangobrokers.com/

John’s book: Follow the Money

Beer Drinking Pigs Ad: https://youtu.be/cAlQC2fVl4U

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 83: More Money for YOU

I am excited to delve into today’s topic on promotions and marketing strategies.  It is a topic that I love to teach, share, and implement. I am going to give you some insight and thought-provoking questions to help you think about what you are doing in this ever-important area. Remember if you have not started some of these strategies yet, it is not too late to start.

Highlights:

  • What types of selling methods are you using, and have you tested?
  • Unique Selling Propositions
  • Knowing your retention rates and why clients left
  • Targeting markets or specific categories of clients
  • Utilizing client testimonials and success stories
  • Testing your telemarketing scripts
  • The lifetime value of a client
  • Using PR Media
  • Backing up promotional positioning with articles and reports
  • Building your email list
  • Adding an umbrella to quotes
  • Knowing the top 10 objections of your prospect clients

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 82: InsurTech from THE Legendary Source

When it comes to InsurTech, Frank Senter is the man that you want to talk to. For the past 45 years, Frank has been providing technology solutions to insurance companies.  In this episode, Frank shares his knowledge that is going to provide you further information and insight into this area of expertise and how it can benefit you and your agency.

 

Highlights:

  • Returning to his entrepreneurial roots and mentoring starting InsurTech vendors
  • Opportunities missed by agents for not using technology and the disservice it does to them
  • The do’s and don’ts of InsurTech Accelerators
  • The best agency tech initiatives and using them to your agency’s advantage
  • Why vendors restrict access to agency data

 

About Our Guest:

Frank Sentner has been providing technology solutions to the insurance industry for 45 years. His consulting practice is focused on improving the business processes of insurers, insurance brokerage firms, and insurance technology solution providers. He has managed major policy, billing, and claims system replacement projects for insurers and has provided strategic consulting for many insurance brokerage firms, concentrating for several years on mentoring Startup InsurTech firms.

Frank led the development of the first ACORD forms-based agency policy and claims system while working for Insurnet in 1976.  He started his first consulting firm in 1982, then merged it with two other founders in 1984 to form Creative Information Systems (CISCo) where he designed and developed Sagitta, the first ACORD AL3-based agency system, which is still used today by some of the largest insurance brokers in the world.

In 1992, CISCo merged with the Gemini division of Aetna to form CISGEM, which was acquired by Vertafore in 1995 and where Frank served as SVP of Technology until 1996. Vertafore was acquired by Bain Capital Private Equity and Vista Equity Partners from TPG Capital for $2.7 Billion in 2016 and recently sold to Roper Technologies for $5.35 Billion. Sagitta is still their flagship product for national insurance brokers like Marsh MMA, USI, and BB&T.

In September 1996, Frank started his second consulting practice, Sentwood Consulting.  In the last 23 years, he has consulted for many organizations as diverse as The Council of Insurance Agents & Brokers, USI Insurance Services, Insurity Inc., and ACORD.

Recently, Frank worked with representatives from the State of Connecticut, the City of Hartford, the University of Connecticut, Travelers Insurance, The Hartford, AXA/XL , Hanover Insurance, NassauRe, Cigna Health Insurance, and InsurTech Hartford to raise funds and select StartupBootcamp as the organization to operate the first InsurTech Accelerator in Connecticut.  He helped to create Hartford InsurTech Hub and has mentored many of its Startups as well as the Startups participating in the NassauRe/Imagine InsurTech Incubator. He is also an advisor to InsurTech Hartford.

www.brokertechventures.com

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 81: The 80/20 Rule Is Always In Effect

Client segmentation is the topic of this week’s episode.  At its core is the Pareto Principle, that 80% of the consequences come from 20% of the causes.  In the 45 years of my business journey, the 80/20 rule is always prevalent.  Join me as I discuss its effect on your overall customer strategies.

Highlights:

  • Strategies for identifying your different levels of clients
  • Eliminate the bottom 20%
  • Focus on ensuring the top 20% remain your top 20%
  • Engaging your mid-range 60% to have them become part of your top-level clients

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 80: Team Motivation is like Bathing… It’s Recommended Daily

A properly motivated team will propel your agency forwards to previously unattainable goals.   This week, I discuss a topic that is talked about frequently in UPP circles and realized with my work over North America, that this valuable facet is often being missed or not utilized enough.

Highlights:

  • The importance of spontaneity in motivation
  • The Law of Reciprocity
  • Getting to know your newest team members and their motivations
  • What it means to “Inspire”
  • Celebrating your team members
  • Examples of how UPP motivates its team members

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 79: Encore Episode – Your Client Avatar to Ultimate Profit

I am excited to bring you an encore episode of the Unstoppable Profit Podcast.  This episode originally aired in September 2019 however it is still as relevant today as it ever was.

An ideal client profile should be based on interviews and research from your existing and lost clients, prospects, and your team members. The end result is that you create an ideal client avatar who embodies your best client.

Highlights:

  • Creating an ideal client profile, or a few, to help you attract, qualify, and sell to those clients
  • Asking the right questions to determine if the client meets the profile
  • This process can also be used for identifying your ideal referral partners, your ideal acquisition prospects and the list goes on.
  • Most importantly you must remember, “it’s all about them and never about you.”

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 78: It’s Better to Give Than to Receive

Patty Lares does not believe in giving up.   Faced with challenges in her youth, she had to quit school to find a job and survive but that did not stop her. At the age of 18, she earned her insurance license and never looked back.   Patty shares her story and the lessons learned to inspire all the entrepreneurs out there.

Highlights:

  • Foraging ahead to start her own business, knocking on doors and handing out flyers
  • The strength of asking for support and investing in yourself
  • Being the first female Hispanic woman to be recognized by Rough Notes Magazine
  • Acquisitions and helping them sustain their legacy
  • Strategies for organic growth

 

About Our Guest:

Patty Lares is the founder and President of AA Lares Insurance Services, Inc. Starting her insurance career at the age of 16 in Anaheim, CA, Patty has been an active member of the in the insurance community for over 30 years. On October 2, 2000 Ms. Lares opened her own agency. Fast forward 19 years later, Patty is now leading a team of 15 members across two locations.

Recognized as Agency of the Month in 2018 by Rough Notes Magazine and BIG Independent Group’s Professional Agency of the Year in 2016, the AA Lares Insurance team continue to wow their community and push the boundaries from what is expected of insurance brokers and agents in the eyes of insurance carriers and clients. The AA Lares team volunteers monthly at a number of local nonprofits such as March of Dimes, Backpacks for Success, and OC Heart Walk.  Ms. Lares has participated in various insurance business groups including the Alliance of Insurance Agents and Brokers, as well as the Unstoppable Profit Producers.

Outside of the office, Patty loves spending time with her family on road trips and at soccer matches. Early morning hikes and motivational audiobooks are embedded into her daily routine.

Stay connected with Patty and her team by visiting the company website (laresinsurance.com) or social media accounts (@laresinsurance).

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 77: Check Your Scoreboard

Numbers don’t lie!  In any business, you need to know your numbers.  What are your attraction and retention rates?  Are you meeting the expectations of your goals?  Today I am going to share my journey to use our numbers to create our scoreboards as well as how it relates to the core values of our agency.

Highlights:

  • The “Reinvent and Learn a Lesson” cycle for success
  • Set up regular meetings with your leadership to discuss your weekly measurables
  • Determining your Policy per New Client Count
  • Grow your team and ensure everybody knows the core values
  • Developing scorecards for different divisions, how it works and the incentives behind it

WANT MORE…

Many agents have asked us this year….. “What are the three P’s anyway and how does this affect my agency? “ … that’s a great question and our goal is to always deliver in a BIG WAY.

Join us for the All New Virtual One Full Day Unstoppable Profit Producer Fast Start Event, where you will get Mike’s Proven 3 Step Blueprint to Explode Your Profits. This full one day session, we will dive deep into People, Processes and Promotion and exactly how all this can be implemented in an agency to cause growth, wealth and all more freedom is now reality!

LIMITED SPACE – Grab Your Seat Today: www.UPPFastStart.com

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

PS Here’s What Others Have To Say About Mike Stromsoe And The Unstoppable Profit Producer Programs:

Episode 76: The Easiest Money You Will Ever Make

The easiest money that you are ever going to earn or make, is the money that you are already earning or making.  This is a reminder that although you can create leads to attract new business, you must ensure you have a marketing strategy aimed at your existing clients as well.

Highlights:

  • The story of Russell Herman Conwell
  • Ninja Stealth Tips
  • Mining your “Acre of Diamonds”
  • The Bain and McKenzie Studies and how the number of policies held correlates to customer retention
  • Strategies for reaching out to your clients

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]