Episode 195: Excellence Wins (Part 1)

Do you have rockstar team members? Well guest what? There are recruiters out there gunning for those team members. And they will get them if you are not investing enough time into your team.
Joel joins me today as we discuss the ever-important role of take care of your team. Find out how an encounter at Ritz Carlton for Mike showed him how they set their expectation and embody them every day.  Discover the top three basics of 20 steps for customer excellence.

Highlights:

  • The two things people want more than money are praise and recognition.
  • Everybody on your team needs to know and practice your service values
  • You can only be satisfied with excellence. You can only be satisfied with hiring the best, not the best available.
  • Be very clear on your ideal client and your ideal team member.
  • No one cares how much you know until they know you care.
  • Ask yourself, “What can I do to help my team members achieve their goals?”
  • A Fond Farewell can make all the difference.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 194: Show Me the DATA! – Seth Zaremba

After operating an insurance agency for over 15 years and all of the inefficiency, Seth Zaremba realized how much the individual insurance agency was paying for in in their own daily operations. So he began to think about how we are uniquely positioned and responsible for solving some of the inefficiencies that affect us uniquely in the insurance field.  This led him to develop NEON, that helps identify those inefficiencies in a unique way.  Listen to find out more how this can benefit you and your organization.

Highlights:

  • There’s a very finite number of tasks or inefficiencies that you need to focus on and NEON quantifies them and codifies them, allowing you to understand them and use them to lower your cost per transaction.
  • Your producers really only do five things and your service people only do about 25 things. And there’s only about five tasks going on an agency that that come from those things that are killing us.
  • There’s not only a cost per transaction inside of your agency, but there’s actually a cost per transaction inside of our industry.
  • If we can figure out how to reduce time and the number of manual tasks associated with the manual task, we can put the margin inside of an agency that has always been there, we’ve just never been able to draw it out of the ground.
  • By sharing data through NEON it creates the perfect circle of partnership that independence channel talks about but haven’t yet achieved.

 

About Our Guest:

Seth Zaremba is the founder and principal of Zinc Insurance in Broadview Heights, Ohio, and was named 2010 Young Insurance Professional of the Year by the National Association of Professional Insurance Agents (PIA National).   He also started B Atomic which is a collective of agents and carriers sinking the way things have been done, utilizing NEON, an innovative data platform.
https://www.batomic.com/

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 193: The Number One Reason Why People Fail

Do you know when life gets easier?  It is when you get better. Joel McKinley joins me to discuss why people are finding failure more often than success, holding yourself accountable for being inconsistent and the importance of creating daily habits to help you achieve your personal and professional goals.

Highlights:

  • “When you do what’s easy, your life will be hard. When you do what’s hard, your life will be easy.”
  • When you set your mind to change but you do too much too fast you falter and go back to what you are comfortable with and fall back into old habits.
  • Discipline is comprised of consistency and focus.
  • We must be our own biggest accountability partner and become a “disciple of discipline” in your daily habits.
  • When you can identify your top three personal gifts or talents, and when you can operate within them, you will find your own personal style of delivery of those items, and that’s where it gets really good.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 192: Become a Disciple of Discipline

Are you proactive or reactive? Do you have your plan for the day or are you just handling whatever is being thrown your way.  One of the greatest tools at your disposal is your ability to “plan you plan”. Set your priorities for the day and move forward with them. You will be surprised by the results it can bring.   Listen as we talk about how this tool has changed everything for Anita and what you can do to implement it into your life.

Highlights:

  • Having this plan your plan sheet is going to make you more disciplined, stop providing excuses and be able to know what your day is going to look like the night before.
  • Utilize technology that works for you to plan your day
  • List your priorities that need to be accomplished today and do these before getting trapped in your inbox and other people’s agendas.
  • This is just not a professional tool but works well with your own personal goals so use it 7 days a week.
  • Learn about the Times Choices Checklist to help you be disciplined in your priorities and your time.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 191: Your Massive Year-End Celebration (encore)

If you want things to change, you’ve got to change. If you’re willing to change, everything will change for you. It’s really that simple.

In this episode, I am going to introduce you to the three key questions that you need to start with and keep in mind when you are setting goals.  Answering and then implementing the strategies that come from examining them, will help you get to that massive year-end celebration for 2023.

Highlights:

  • You cannot hit unidentified goals. You need to set goals and review them regularly.
  • Discover your three areas of genius that will allow you to make an impact on others.
  • Build in the simplicity to get the creative out of you. Don’t make it overly complex.
  • If you’re a visionary, you want to create the vision for the organization, set it in motion, and then let it run itself.
  • Break your success goals into personal and business.
  • When looking at the success of your business, look at all aspects from the people involved, to your marketing, to your finances.
  • Apply this same time of introspection to the success of your personal lives as well.
  • Remember to take your MEDS = Mindset, Exercise, Diet, and Sleep

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 190: Your Numbers Tell the Truth

All we want is your higher achievement, your massive success and without knowing your numbers you cannot reach the heights that you deserve.  In this episode, I am going to take you through the importance of getting your numbers together consistency and making them part of your daily habits.  If you don’t know these 8 KPIs of your business, you cannot truly measure its success.

 

Highlights:

  • Have a historical trail of what your revenue and your premiums has been for the last three to five years. These are two very different numbers.
  • Know your number of in-force clients; live clients that have at least one in-force policy with your agency.
  • There are two ways to measure your retention; retention percentage by client or retention percentage by policy.
  • Your best source of new business is referrals.
  • Be aware of the percentage of commercial insurance versus personal insurance versus health insurance (individual or group) versus life insurance.
  • You should have a reconciled profit and loss statement and balance sheet available at your fingertips within the end of the month for the last 60 days.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 189: The Modern Life Insurance Policy with Vytas Skapcevicius and Samuel Howe

Have you heard of the Living Benefits policy?  This policy has been around for 20 years however the low number of agents that are aware of it is causing it to become the “Modern Life Insurance policy”.  Join me as I talk with Samuel Howe and Vytas Skapcevicius how this important life changing policy is coming more prevalent now than it has ever before and how it can both benefit your clients as well as your agency.

Highlights:

  • The Living Benefits policy is about helping people who are suffering from medical or physical situations that life insurance cannot.
  • This policy is spreading like wildfire through the efforts of the Alliance Group and PNC Insurers like Goodwill Financial, Inc.
  • Too many people do not want to think about life insurance. They buy and think that is enough.
  • PnC Insurers are in the prime position to make their clients aware of this policy. They have that established trust already.

 

About our Guests:

Vytas Skapcevicius

Founder President & CEO of Goodwill Financial, Inc. – Independent Insurance Agency located in Elmhurst, IL since 2005. Vytas earned his bachelor’s degree of Business Administration from Vilnius University Lithuania.

Personal goal – Protect as many people as possible with Living Benefits. Help P&C agents implement Living Benefits life insurance vertical in their agencies.

Mission – Protect Today, Prepare for Tomorrow

Skills: P&C agency management. Life Case Design from small term policy to complex premium finance life cases. Speaks 4 languages.

Loves Kamado grill cooking, world traveler.

Father to two beautiful daughters Emma & Luna.
https://www.goodwillfinancial.com/

Samuel Howe

Samuel Howe serves as the Chief Marketing Officer for Alliance Group, headquartered in the Atlanta, Georgia metro area.  Samuel spends his time traveling around the country speaking to educating as many people as he can about the power of Living Benefits and tax-free retirement strategies.  He has written a book on those subjects, Next-Gen Protection, which has sold close to 10,000 copies to date.

Samuel resides in Atlanta with his wife, Dawn, his two young sons and a Labrador named Luna.

https://www.alliancegrouplife.com/

 

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 188: Your Largest Asset and You with Carey Wallace

Carey Wallace of Agency Focus LLC is here to talk about how you as an agency owner, can best prepare for the transition of your agency and some of the biggest misconceptions that people have about transitioning the ownership of an agency. Whether you are just starting out or thinking of moving on to a new adventure, Carey will help provide insight so that you understand the true value of your agency and create plans for that future exit.

Highlights:

  • Not all agencies are created equal. The information you get from other owners may not work for your agency and situation.
  • What are three keyways that an agency owner can best prepare for the transition of their agency?
  • Your agency should be able to run without you behind the helm.
  • Rising interest rates will change what the power is for different buyers
  • The more predictable your agency is, the more valuable it is.
  • The biggest influencer of your agency is its performance.

 

About our Guest:

Over the past 15 years, Carey Wallace has worked with hundreds of independent insurance agencies helping them understand their agency’s value and turn that knowledge into an actionable plan for their future. Carey’s strong background in Finance, passion for small business, and experience in building and leading the first data analytics company solely focused on independent insurance agencies give her a unique perspective to help agency owners thrive.

Carey is a Certified Exit Planning Advisor, CEPA, and provides a variety of business consulting services through the company she founded, Agency Focus, LLC.

https://agency-focus.com/

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 187: Brand Building Myth Busters with Selah Hirsch

Do you understand your brand? Do you know what it is conveying?  A brand is more than a logo, it is a message of who you are as company.  Selah Hirsch is back in the studio to discuss what a brand is, what it is not and demystify some of the myths that keep you from making the most out of your brand.  She is an expert at equipping leaders with the confidence to communicate their value through their brand messaging.

Highlights:

  • The brand is literally built from the culture of a company to an extension of the customer and client experience and that requires the authenticity of the leader.
  • Your brand is infused with three things, strategy, psychology, and creativity
  • Don’t just create a visual guide to your brand but also a verbal one.
  • Branding is a component of referrals, conversions, and retention. A strong brand will have increased ROI.
  • Your brand is comprised of three aspects: Brand messaging, Visual brand, and your customer experience.
  • The best brands that win cater to the unmet needs of their target audience. You will create a tribe of people who will become your raving fans when you’re strategically positioned to serve unmet needs.
  • When building your brand, get a few of your team around from different departments and different generations so that you are getting different perspectives.

 

About our Guest:

Selah Hirsch is a brand builder! As a Brand Strategist through her companyExpress My Brand, Selah specializes in high-impact brand development. Every dayshe works with brands to strengthen the way they talk about what they do, howthey do it, and why it matters.

She brings magnetic energy and vision to help business owners and teams breakthrough the generic and discover their better, bolder brand. Her high-energypresentation style includes powerful stories and hands-on moments, leaving amemorable impression and handles for practical application.

When Selah isn’t building brands, you can find her cheering on her husbandMichael in Ironman triathlon races, volunteering at Loveworks Leadership, and chasing her three high-energy kids around.

https://expressmybrand.com/

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 186: What Are You Thankful For?

As we move into this thanksgiving weekend, I am joined by three of my amazing teammates, Andrea Wyatt, Anita Hernandez, and Joel McKinley. We wanted to share a special celebration of thankfulness and gratitude with you. It is the unique qualities of you, the UPP Nation, that make our work and our lives special and for that we are grateful.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

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