Episode 275: Why You MUST Monitor Your Online Presence

Diving into the crucial topic of why you MUST monitor your online presence. From branding essentials to cutting-edge tools, Mike shares invaluable tips to help you enhance your brand identity and consistency. He recommends Donald Miller’s book “Building A Story Brand” for mastering brand messaging and discusses the importance of social media engagement, content marketing, and robust email marketing strategies.

This episode also highlights the importance of maintaining a stellar e-commerce platform and leveraging analytics for informed business decisions. We’ll explore the vital role of customer support, adaptability, and innovation, all aimed at impacting lives personally and professionally.

Whether you’re looking to ramp up your recruiting efforts, improve your business success, or simply ensure your online presence is top-notch, this episode has you covered. So tune in and get ready to transform your online presence into a world-class operation.

Highlights:

  • Ensure all brand elements are uniform across platforms for a cohesive identity.
  • Create engaging and relevant content to captivate your audience.
  • Develop a unique selling proposition that clearly differentiates your brand.
  • Maintain active and engaging profiles on key social media platforms.
  • Respond promptly to customer reviews and feedback.
  • Produce blogs, videos, and educational content to maintain visibility.
  • Focus on personalized, value-driven messages and consistent newsletters.
  • Ensure your e-commerce platform is reliable and user-friendly.
  • Use tools like Google Analytics for informed decision-making.
  • Guarantee responsive design, fast loading speeds, and effective CTAs.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 268: The People Side of Business with Frank Favaro

Service excellence, consistency, attention, empathy, and appreciation. How can these transform your customer relationships and set you apart in the marketplace?

In our latest podcast episode of the Unstoppable Profit Podcast, Mike had the pleasure of speaking with Frank Favaro about the incredible power of empathy in business. They explored Frank’s fascinating background and dissected five key categories that can elevate any business.

They dove into the critical role of empathy, not just as an abstract concept but as a practical skill that can shape how you understand and meet customer needs. Through real-life examples from Frank’s career, we drew connections between understanding client experiences and achieving superior service. Frank also emphasized the importance of consistent client engagement and how the best in the business go beyond policy renewals to build meaningful relationships. Moreover, they highlighted the significance of a strong company culture and a clear vision as your North Star.

Highlights:

  • Emphasizes the parallels between sports and business in cultivating a winning attitude and approach.
  • Explores service excellence, consistency, attention, empathy, and appreciation as pillars for business success.
  • Highlights empathy as a crucial skill for understanding and serving customers effectively.
  • Stresses the importance of aligning with clients’ perspectives to meet their needs better.
  • Advocates for continuous and meaningful interaction with clients beyond policy renewals.
  • Differentiates through pricing, innovation, and superior customer experience driven by skilled employees.
  • Underscores a strong company culture and vision as guiding principles for employee performance.
  • Discusses exercises for developing empathy, especially useful in service-oriented roles.
  • Combines the need for developed skills and strong will to deliver exceptional service.
  • Encourages tackling challenges head-on to earn customer loyalty and trust.

About Frank Favaro:

Frank Favaro is an entrepreneur and President of ServeCentric in Munroe Falls, OH. In early 2021, Favaro transitioned from being one of the nation’s top Account Executives in the mechanical service industry to founding his own consulting business. Since then, he has become the leading customer experience consultant in the mechanical service industry, serving the Mechanical Contractors Association of America and acting as the Customer Experience (CX) Educator for the National Education Initiative. Favaro’s excellence was recognized when he was named the 2022 CX Consultant of the Year at the Customer Service Revolution Conference.

Favaro works with companies to implement systems utilized by world-class businesses such as The Ritz Carlton, Chick-fil-A, and Harley-Davidson, helping them elevate their customer experience standards. Beyond his consulting business, he hosts The People Business podcast, focusing on enhancing personal and professional relationships.

Understanding the challenges businesses face, Favaro is dedicated to helping them succeed by investing in customer experience. He has led teams in sales, customer experience, and service excellence across six industries. His first 20 years were dedicated to excelling in wrestling, where he was an Ohio State wrestling finalist and captain of the 1996 state and national championship Walsh Jesuit Wrestling team. Now, he channels that same passion into helping others achieve success in business and life.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 255: Mastering the Skill of Trust with Angus Reid

Today we have the pleasure of speaking with Angus Reid, a decorated former professional football player and acclaimed author. In this episode, Angus shares the profound importance of trust and how nurturing it is like tending a garden—requiring constant attention and care.

Angus will shed light on the transformative power of consistent, caring actions over contractual obligations, the strength of a ‘care first’ philosophy in leadership, and the essential role that trust plays in developing a successful business culture and personal relationships.

We’ll discuss the impact of Angus’s career on his approach to mentorship and how he helps shape the “real game” of life for young athletes. Angus’s insights on prioritizing what truly matters, like family and foundational principles, promise to inspire and guide.

Highlights:

  • Leaders must show they care to make it hard for others not to care. It requires consistent effort and acknowledgment of the value of others.
  • Consistency in trust is key.
  • Switch outlets, don’t become the brand, build who you are.
  • Trust is built through consistent behavior and repetition.
  • Trust and consistency are crucial in business and family dynamics, especially in challenging times.
  • Be sure to check out Angus’s book, “Thank You, Coach.”

About Angus Reid:
Champion Athlete – Best Selling Author – International Speaker

From a physical and talent perspective, Angus Reid had no business playing professional football for 13 seasons, earning multiple all-stars and winning two Grey Cup Championships. It was through his relentless determination and the extensive guidance of others that his dream became a reality.

Today, Angus travels North America speaking with companies, schools, and teams about what it really takes to make it and win. His successful TEDx talks, “Why We Need High School Football” and “Mastering the Skill of Trust” have garnered him both praise and respect.

Angus has recently released his first book – Thank You, Coach, which has already become an Amazon bestseller, expands on his never-ending gratitude for the good fortune he has been granted by those who have helped shape his success. He lives in Metro Vancouver with his wife and young family.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 234: Consistently On Priority

Consistency is the word of today’s episode. Breaking down the subject of consistency and its impact on achieving personal and professional goals. I share valuable insights and lessons from my recent experience working with independent insurance agents. Emphasizing the importance of accountability and self-discipline in building consistency in our lives. Drawing inspiration from a successful consultant in 1918 and Apple’s transformation under Steve Jobs, I unveil a powerful strategy for prioritization that can propel us toward greater productivity and success.

Highlights:

  • Simple rules guide complex behavior, fewer priorities lead to better work and output.
  • Plan your day the night before with a list of 6 tasks.
  • Consistency is key to achieving personal and professional goals.
  • Lack of consistency is the number one reason for not achieving goals.
  • Focus, discipline, and consistency lead to success. Priorities and results are crucial.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 193: The Number One Reason Why People Fail

Do you know when life gets easier?  It is when you get better. Joel McKinley joins me to discuss why people are finding failure more often than success, holding yourself accountable for being inconsistent and the importance of creating daily habits to help you achieve your personal and professional goals.

Highlights:

  • “When you do what’s easy, your life will be hard. When you do what’s hard, your life will be easy.”
  • When you set your mind to change but you do too much too fast you falter and go back to what you are comfortable with and fall back into old habits.
  • Discipline is comprised of consistency and focus.
  • We must be our own biggest accountability partner and become a “disciple of discipline” in your daily habits.
  • When you can identify your top three personal gifts or talents, and when you can operate within them, you will find your own personal style of delivery of those items, and that’s where it gets really good.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 151: C + F + D =

 

When you access that extra capacity within you and realize that it has always been with you, that is when you realize that you have been making up excuses in your mind.   Recently I have been realizing how little of our capacity we have been accessing and so I want to take you through a formula to help you become more.

Key Takeaways:

  • Most people maybe use 15 to 20% of their total capacity in their mind alone
  • What we put into our mind means everything as far as results in our business and our life
  • You’ve got to implement consistency into your life, into your habits into your daily regimen, whatever that looks like, no excuses.
  • Stay focused. Follow one course until success or you will be left behind.
  • You must discipline yourself so no one else needs to.
  • Now that you have the key components of the equation what does it equal?

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 117: Your Mindset is Your Skillset

Today we are going to delve into the mindset.  Your mindset influences how you think, feel, and behave in any given situation.  I want to talk to you about how your mindset can be your greatest skill set and how the things I have done sharpen and enhance mine.

Highlights:

  • The importance of feeding your mind
  • Plan your day the day before in order to help your subconscious be ready before the day begins
  • Creating a positive habitual routine
  • Being your best self requires getting an adequate amount of rest
  • The 8 by 8 by 8 thought process
  • You are the result of the five people that you hang around with most
  • Having an accountability partner to keep you on task
  • Learn to let go of the things that you are worried about, they rarely happen

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 75: The Five Disciplines of Being a Social Media Authority

Daniel Seong has been in the insurance agency for 12 years, moving into it from doing mortgages.  He discovered that he loved the work with little regrets.   Daniel joins us today to discuss how he uses social media to enhance his engagement with the community.

Highlights:

  • The culture of winning and caring
  • The law of reciprocity – treat everybody the right way
  • Taking a dip into social media starting with Yelp and how that grew to further engagement on social media
  • Being consistent with your posting
  • The importance of branding on social media
  • Handling policy cancellations with love
  • Responding to posts in minutes not days
  • Incentives for team members in earning positive reviews and testimonials
  • Be consistent in your engagement with clients, always go that extra step

 

About Our Guest:

Daniel Seong was born in South Korea in 1979 and moved to Burbank, Ca in 1984.  He grew up with two older sisters and a younger brother.  After a week of graduating high school he was on “the bus” to bootcamp.  He served in the Marine Corps with an Honorable Discharge in 2002.  He now lives in Irvine, CA with his beautiful wife Christina of 16 years and has 4 amazing daughters (Nicole, Natalie, Leah & Lauren) & son (Nathan).

Daniel is a firm believer in “the harder you work, the luckier you get”.

Daniel founded Great Park Insurance from his bedroom desk working 2-day jobs, plus a graveyard shift to support his family.  At one point, having only $200 to his name with 4 kids, he decided to plant his flag in the industry and make it happen!  No excuses! 

“Being on welfare and having to send my wife to the grocery store with food stamps made me work harder than I ever could have imagined.” – Daniel Seong

 “I took 7 days off my first 5 years in the business and five of them were for Christmas.” – Daniel Seong

Great Park Insurance is currently licensed in 8 States (Arizona, California, Colorado, New Jersey, Nevada, Oregon, Texas, Washington) and The Team speaks 8 languages (English, Cantonese/Mandarin, Turkish, Spanish, Korean, Romanian, Hindi, Greek).

Daniel is living his dream life by being able to come out to the office every day to inspire, lead and develop his team members.  Recently, he was featured in “The Last Agent Standing Volume 5” as Great Park Insurance has become Yelp’s highest rated insurance agency in the country.

“Consistency will always be greater than talent.” – Daniel Seong

He enjoys creating memories with his loved ones, one-on-one dates with his kids and getting old together with Christina.  All his kids want 4 kids of their own so a simple family dinner will consist of 32 people.  This is Daniel’s ultimate dream.

“What a life I get to live.” – Daniel Seong

 

SOCIAL MEDIA LINKS

Facebook: https://www.facebook.com/daniel.seong/

Facebook Agency: https://www.facebook.com/greatparkinsurance

Instagram: https://www.instagram.com/great_park_insurance/

Agency: https://www.greatparkinsurance.com/

Yelp: https://www.yelp.com/biz/great-park-insurance-irvine

LinkedIn: https://www.linkedin.com/in/daniel-seong-787b2b64/

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

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