Client segmentation is the topic of this week’s episode. At its core is the Pareto Principle, that 80% of the consequences come from 20% of the causes. In the 45 years of my business journey, the 80/20 rule is always prevalent. Join me as I discuss its effect on your overall customer strategies.
- Strategies for identifying your different levels of clients
- Eliminate the bottom 20%
- Focus on ensuring the top 20% remain your top 20%
- Engaging your mid-range 60% to have them become part of your top-level clients
Until next time, get out there and make a difference, be unstoppable, and leave no regrets!
The Unstoppable Profit Producer
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