Episode 115: Coach ‘Em Up Or Coach ‘Em Out

So, you have hired the best applicant for the position. But just because they were the best does not mean that they need little training and coaching.  In this week’s episode, I discuss what the onboarding process should look like including training and evaluation.  This is all-important because you will need to determine whether there is potential for growth within the agency or if you need to release them back into the marketplace.

Highlights:

  • You have hired however you still need to be recruiting, never stop
  • After hiring there are different phases to put your new recruit through; training, motivation, and accountability.
  • The 10,000-foot view of the insurance business, what it is, and the tools used to implement this training
  • Creating short term, mid-term, and long-term expectations for new team members
  • Utilizing checklists for getting them started in your agency
  • Assigning various mentors to train on different days so as not to tax the demands of your other employees
  • A look at the first few weeks of training, with both expectations and accountability being evaluated
  • Identifying areas of needed improvement to determine whether you are continuing with them or termination

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 114: The Truth about First P Candidates

After episode 112 went live, I had many requests to keep the conversation going about employee recruitment. You asked for it and we listened. In this episode, I further discuss the hiring process, what skills you need, what skills they need, red flags to watch out for, and much more.

Highlights:

  • Discover the progression of an excellent PR person within UPP
  • The #1 skillset of being a great interviewer
  • The importance of the phone screen process
  • Interviewee personal rating scales
  • Utilizing the team interview approach for better evaluation of potential employees
  • Red flag areas and what to look for
  • Job shadowing as an interview technique
  • A look at the reference process, obtaining personal and professional references

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]