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When quoting time drops from ten minutes to two, you don’t just save time—you transform how your agency operates. In this episode, I sit down with Carl Ziade, co-founder of Gaya.ai, to explore how his lightweight AI solution is helping independent insurance agencies reclaim up to 70% of their team’s time.
Carl breaks down how Gaya’s “super-copy, super-paste” technology eliminates redundant data entry across AMS, raters, and carrier portals. We discuss how agencies of all sizes are using this simple but powerful tool to reduce friction, increase quoting capacity, and ultimately boost profitability without increasing headcount. More than just automation, it’s a people-first approach to technology that empowers CSRs, processors, and producers to focus on what really matters—serving clients and growing the business.
Highlights:
- Learn how one simple browser extension can eliminate repetitive form-filling across your entire quoting process.
- Understand why freeing up 70% of your team’s time isn’t about cutting staff—it’s about giving them time to do higher-impact work.
- Discover how agencies are onboarding Gaya in under two weeks, starting with just two team members to build internal champions.
- Hear how Gaya adapts to both personal and commercial lines, including non-bridging carriers and PDF applications.
- Find out why Carl emphasizes that great processes must come before technology—so you scale the right way.
- See how adopting tech like Gaya boosts agency value and multiple—especially crucial in a changing ownership landscape.
About Carl Ziade:
Carl Ziade is the co-founder and CEO of Gaya.ai, an AI startup putting an end to repetitive data entry in the insurance world. Gaya’s browser extension lets agents supercopy data from anywhere and superpaste it directly into carrier portals — cutting quoting time in half across both Personal and Commercial Lines. Carl holds an MBA from Stanford, where he met his co-founder Jean-Pierre. He’s also a computer engineer who’s been deep in AI for over a decade. Carl didn’t stumble into insurance — he earned it, after spending over a thousand hours shadowing agents and CSRs as they quoted and serviced policies. As of May 2025, Gaya is being used by more than 150 agencies including top 5 brokers.
https://gaya.ai/
Until next time, get out there and make a difference, be unstoppable, and leave no regrets!
Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email: [email protected]
Website: http://unstoppableprofitproducer.com/
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