Your Culture and Correct Communication are the fundamentals that are needed in order to have a successful agency. Joel joins me to talk about these 3 Cs and uncover the nine modules that UPP has developed to help you bring these fundamentals to the forefront of your agency.
- Core values are the heartbeat of your business. They define who you are, what you stand for, and what you won’t stand for.
- You have to use caution that you are not over communicating causing message burnout.
- Culture is the key to building a customer focused culture.
- What are you doing it as an agency owner, to share the value of independent learning with your team?
- Design your interview questions in the manner that can get the right people into your culture.
- Motivation is external but you should be doing it in a way that increases their own internal drive.
- You set the bar for what’s acceptable and what’s not acceptable. Your team is always watching how you hold yourself and others accountable.
- We highlight some books that the avid learner and leader should check out to build your agency culture.
Until next time, get out there and make a difference, be unstoppable, and leave no regrets!
The Unstoppable Profit Producer
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