Tag: Vision

Episode 254: Elevating The Client Experience with Richard Weylman

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Authenticity, genuine care, and personalized experiences aren’t just words; they’re your business’s heartbeat.

Today’s guest, Richard Weylman, is here to share his secrets on turning clients into lifelong fans. Richard, a Hall of Famer in customer experience, will dissect the importance of genuine interactions and how they lead to business success. Expect to hear compelling stories, like that of Freddy’s steak burger’s rise, insights from Richard’s hot-off-the-press book, and the profound impact of simple, human touches in communication.

Get ready for practical tips that will supercharge your customer service approach and resonate with your clientele on a deeper level. It’s all about personalization, empathy, and creating value in every interaction. So tune in, take notes, and transform the way you do business—one relationship at a time.

Highlights:

  • Experienced sales and marketing professional, with vast consulting and coaching experience.
  • Vision for a customer-centric company and practice is crucial for employee and customer experience.
  • Value communication, be gracious in email sign-offs.
  • Desire for caring and thoughtfulness in assistance.
  • Embrace change, define your vision and values.
  • Learning, giving back, relationships drive revenue, Richard’s book.

About Richard Weylman:

Richard Weylman’s journey from a challenging childhood, marked by being orphaned at age 6, living in 19 foster homes, and attending 11 different schools, to becoming a luminary in the realms of keynote speaking, customer experience, and business consulting is nothing short of inspirational. His early adversities did not define him; instead, they sculpted a resilient and visionary leader. His remarkable turnaround began with leading an award-winning Rolls-Royce Motorcar operation, followed by spearheading the initial sales and marketing efforts for The Robb Report, a publication synonymous with the affluent lifestyle.

For nearly three decades, Weylman has been a guiding force for business owners and professionals worldwide, demonstrating the pathways to growth and success. His unique perspective, cultivated from his own experiences and keen insight into customer behavior, allows him to craft tailored strategies that elevate business performance. As a seasoned researcher, author, consultant, and entrepreneur, Weylman’s contributions to the industry are profound, delivering presentations and solutions that yield tangible results.

His accolades are a testament to his impact and dedication. Weylman has been recognized as a Hall of Fame Professional Speaker by the National Speakers Association and inducted into the Customer Experience Hall of Fame. His thought leadership in customer experience has been globally acknowledged by the Engati CX Community. Additionally, his expertise in keynote presentations has been twice honored by Wealth and Finance International Media, naming him Keynote Specialist of The Year.

Weylman is also a two-time International Best-Selling Author, with notable works including “The Power of Why: Breaking Out in a Competitive Marketplace” and “Opening Closed Doors: Keys to Reaching Hard-to-Reach People.” His accolades further extend to being named the Best Business Performance Motivational Speaker in 2023 by SW Florida, and he holds the prestigious Certified Virtual Presenter certification.

Beyond his individual honors, Weylman has received the Council of Peers Award of Excellence (CPAE) and the Direct Selling Association Partnership Award, reflecting his collaborative spirit and impact on the industry. His nomination for the Horatio-Alger Award underscores his embodiment of resilience and success against all odds.

Weylman’s commitment extends beyond the stage and printed page; he actively engages with his audience and clients through his consulting and coaching divisions, sharing insights and success stories that resonate deeply. His work has reached over 4,000 keynote stages across four continents, captivating audiences ranging from 20 to 40,000 individuals, each event a testament to his enduring influence and ability to inspire transformative change.

In every aspect of his career, C. Richard Weylman stands as a beacon of hope, resilience, and unwavering dedication to empowering others to achieve their fullest potential. His legacy is not just in the accolades he has received, but in the lives and businesses he has transformed.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 250: How to Take Ownership of Critical Change Part 1 With Dr. David Rodgers

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This podcast episode has been brewing, both inside our minds, and inside our businesses. Today I engaged in an insightful conversation with Dr. Dave Rodgers about the crucial concept of taking ownership of critical change in business. Dr. Rodgers, an accomplished professional with over 35 years of experience in propelling business leaders toward success, shares valuable insights on the importance of ownership over buy-in, and the key steps to engage and empower your team in critical change. You can expect to discover proven strategies and actionable advice to drive change and foster a culture of ownership in their businesses. Don’t miss this valuable discussion that promises to equip you with the tools and knowledge to navigate change with confidence and drive measurable results.

Highlights:

  • A successful business leader, and how he turns dreams into reality efficiently.
  • Encouraging engagement and ownership among leaders and team members.
  • Engage without selling by identifying external drivers for change. These factors are beyond our control and must be responded to.
  • Suggest focusing on 3-5 shifts for success in upcoming months.
  • Leaders should train and challenge employees to think critically and grow.
  • Dealing with fear: Take action, small steps lead to success, safety and accountability are key for high performance.

About Dr. Dave Rodgers:

Dr. Dave is an accomplished professional dedicated to propelling others toward success, turning their dreams into reality swiftly and effortlessly.

Specializing in guiding mid to large-sized companies, he facilitates rapid transformative change, achieving breakthrough results and cultural shifts in months, contrary to conventional timelines. Dr. Dave ensures that the transformative processes implemented are transferable and sustainable long after his direct involvement.

Known for his unique ability to bridge opposites, Dr. Dave fosters shared ownership for results across various domains such as strategy and tactics, operations and human resources, sales and delivery, and inner versus outer growth mindsets.

His diverse journey, starting as a certified ski instructor and evolving through roles like project manager, product marketer, business manager, and organizational development specialist, reflects his breadth of experience. Academic achievements include two master’s degrees and a doctorate in Spiritual Science, a path unforeseen in his earlier pursuits.

At the core, Dr. Dave is a problem-solver and guide, finding fulfillment in working with people. He believes individuals have the resources within themselves, and his mission is to help them harness that knowledge practically.

Despite achieving numerous milestones, Dr. Dave remains committed to continuous learning, exemplified by his transformation from clinical obesity to maintaining an ideal body weight for years, a journey he plans to continue for decades. This commitment to learning, sustaining success, and sharing knowledge drives his work with executives and their leadership teams.

Beyond his professional pursuits, Dr. Dave enjoys golfing, cycling with friends, peaceful walks on San Diego’s beaches and neighborhoods, and cherished moments with his family. Married with three stepchildren and five grandchildren, he actively contributes to his church ministry, cherishing daily spiritual practices and quiet moments.

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Email: [email protected]

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Podcast: http://unstoppableprofitpodcast.com

If you want to learn more about our Coaching & Mastermind Programs and how they can help you grow your agency business, schedule your private Agency Growth Session with Mike Stromsoe Now (click here)!

Episode 233: Why Your Dreams Are NOT Big Enough

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Today I delve into the power of vision and the importance of thinking bigger. Drawing from my own experiences I share a story that made me realize the need to expand my mindset and outlook into the future. Do you know the impact of removing the weakest link in your team and how it can positively affect your business culture? I take you through my journey of self-discovery and being influenced to set a vivid vision for my agency. Step out of our comfort zones and dream bigger than ever before!

Highlights:

  • The importance of vision.
  • Evolved their mindset and developed a bigger vision.
  • Surprised by my own limited mindset.
  • Core values, marketing strategy, quarterly goals, and long-term vision.
  • Start somewhere, figure out a plan, build accountability, impact lives, and create freedom.

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email info@unstoppableprofitproducer.com

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 191: Your Massive Year-End Celebration (encore)

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If you want things to change, you’ve got to change. If you’re willing to change, everything will change for you. It’s really that simple.

In this episode, I am going to introduce you to the three key questions that you need to start with and keep in mind when you are setting goals.  Answering and then implementing the strategies that come from examining them, will help you get to that massive year-end celebration for 2023.

Highlights:

  • You cannot hit unidentified goals. You need to set goals and review them regularly.
  • Discover your three areas of genius that will allow you to make an impact on others.
  • Build in the simplicity to get the creative out of you. Don’t make it overly complex.
  • If you’re a visionary, you want to create the vision for the organization, set it in motion, and then let it run itself.
  • Break your success goals into personal and business.
  • When looking at the success of your business, look at all aspects from the people involved, to your marketing, to your finances.
  • Apply this same time of introspection to the success of your personal lives as well.
  • Remember to take your MEDS = Mindset, Exercise, Diet, and Sleep

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 176: The Unfair Advantage with James Jenkins

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James Jenkins of RiskWell is looking for unfair advantages anywhere he can find them. It’s all about finding opportunities that are not on the carrier hitlist.  Join James and I as we discuss his niche and how it has made all the difference for his insurance agency.  Remember, the value of the advisory increases with the complexity of the risk.

Highlights:

  • The client can spend 10 minutes on Google and they’re probably as well prepared as your average CSR is to talk about products. So, you have to find ways to deliver value in meaningful ways.
  • If you’re not investing in your craft, you’re going to get beat by a call center, or the personal lines agent who gets a chance at a big commercial account.
  • There’s no better way to differentiate the value offering in the marketplace than to move beyond the product because everybody can sell the product.
  • Growth looks like a stabilizing of the variance between high competence and low competence, between maintaining a competitive edge and being a fierce alpha-type personality, while at the same time being pleasant to be around and being a generally nice and kind person.
  • You already have the tools necessary to make your own unfair advantage. If you don’t know what that is right now, just put some effort into figuring out what your unfair advantage is and drive that hard.

 

About our Guest:

James Jenkins is the founder and CEO of RiskWell, an independent agency located in McKinney, TX. After spending 6+ years on the captive agent side of the industry, James made his Freedom Jump and opened what is now RiskWell in April 2019. From the beginning, James has been committed to building a business that thrives on efficiency, strong culture, innovation, and extremely high organizational agility. RiskWell recently achieved the $1M gross annualized revenue mark and currently has eight team members.

James attributes much of his team’s success to staying focused on niche specialization. RiskWell is a nationally recognized expert in serving real estate investors of every shape and size. They insure investment properties in 40+ states. Additionally, RiskWell serves many roofers, general contractors, and heavy trade contractors.

James launched the Agency Freedom Podcast in 2021 with the mission of empowering insurance professionals to launch and grow independent agencies. AFP began with a focus on current and former captive agency owners and has evolved into a more holistic approach to growth and improvement.

A big part of James’ success comes from his commitment to professional growth and expertise. He holds the trifecta of professional designations in the P&C insurance world: Chartered Property & Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) and Certified Risk Manager (CRM).

James’ business philosophy is centered on the key principles of integrity, consistency, advocacy, results, and expertise. He believes the best way to win people over is through clear communication, good follow through, tactical empathy and a resolute commitment to personal excellence.

James’ interests outside of work begin with his family and include cycling, photography and smoking delicious meats.

The topics James is most qualified to speak on include the following:

  • Technology selection and implementation
  • Commercial insurance sales tactics
  • Niche specialization
  • System and process optimization
  • Team and culture development

https://www.riskwell.com/ 

 

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984

Website: http://unstoppableprofitproducer.com/

Virtual Events: http://www.uppfaststart.com/

Email [email protected]

Podcast: http://unstoppableprofitpodcast.com

Virtual Training: http://uppfaststart.com

In Person Training: http://beunstoppablebootcamp.com

Episode 141: Your Massive Year-End Celebration

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If you want things to change, you’ve got to change. If you’re willing to change, everything will change for you. It’s really that simple.

In this episode, I am going to introduce you to the three key questions that you need to start with and keep in mind when you are setting goals.  Answering and then implementing the strategies that come from examining them, will help you get to that massive year-end celebration for 2022.

Highlights:

  • You cannot hit unidentified goals. You need to set goals and review them regularly.
  • Discover your three areas of genius that will allow you to make an impact on others.
  • Build in the simplicity to get the creative out of you. Don’t make it overly complex.
  • If you’re a visionary, you want to create the vision for the organization, set it in motion, and then let it run itself.
  • Break your success goals into personal and business.
  • When looking at the success of your business, look at all aspects from the people involved, to your marketing, to your finances.
  • Apply this same time of introspection to the success of your personal lives as well.
  • Remember to take your MEDS = Mindset, Exercise, Diet, and Sleep

 

Resources Mentioned

Sign up for virtual training at http://uppfaststart.com

Become Unstoppable: http://beunstoppablebootcamp.com

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 138: Your Unstoppable Brand with Selah Hirsch

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Brand Strategist, Selah Hirsch knows all about the importance of establishing your brand.  Are you able to talk about what you do, how you do it, and why it matters?  If not, then today’s episode is for you.  If you think you have it all established, then you might just learn something new.

Highlights:

  • Everything in branding has to be highly intentional and strategic in order to shape the beliefs of our customers
  • A brand needs to attract new leads, convert more sales and retain more business.
  • Put yourself in the shoes of your ideal client to learn how to talk to them rather than at them.
  • Three critical questions to ask yourself about your ideal client.
  • Every single person on a team needs to be in step with the ideal client to the agency because that will just help create a team culture that is committed to serving the client
  • A look at a brand differentiator and the three questions to ask yourself
  • You need brand identity however you also need to look at how it can grow and change to have you stand out from your competition
  • Have “Top of Heart Awareness”

Resources Mentioned

Sign up for virtual training at http://uppfaststart.com

Become Unstoppable: http://beunstoppablebootcamp.com

About my Guest:

Selah Hirsch is a brand builder! As a Brand Strategist through her company Express My Brand, Selah specializes in high-impact brand development. Every day she works with brands to strengthen the way they talk about what they do, how they do it, and why it matters.

She brings magnetic energy and vision to help business owners and teams breakthrough the generic and discover their better, bolder brand. Her high-energy presentation style includes powerful stories and hands-on moments, leaving a memorable impression and handles for practical application.

When Selah isn’t building brands, you can find her cheering on her husband Michael in Ironman triathlon races, volunteering at Loveworks Leadership, and chasing her three high-energy kids around.

Email: [email protected]

Social Media: @expressmybrand

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 137: How to Get Everything You Want

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What is in store for your future? The best way to determine your future is to start with your goals. In this episode, I talk about the actions you can take to help you get everything you want in the future, faster.

Highlights:

  • Thinking about your goals is not enough. Making them concrete, written down, changes your mindset on getting them accomplished.
  • The four steps you need to do to achieve your goals.
  • Look at the smartest decision you made, the most caring service you performed, and the biggest risk that you took.
  • The different realms to look at in order to set goals for a successful business
  • Have an accountability partner that helps keep you on track
  • Set B-HAGs. Your Big Hairy Audacious Goals
  • The four things you need to lead a successful life, career, and/or business

 

Resources Mentioned

Sign up for virtual training at http://uppfaststart.com

Become Unstoppable: http://beunstoppablebootcamp.com

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 136: The Agency Battlefield with Joel McKinley

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After multiple requests, we have returning guest, Joel McKinley, on the show.   Joel is here to talk about strategic thinking, his Army Ranger background, and how it relates to the business operations of the world, more specifically, the independent insurance agency business operations.

Highlights:

  • It is not enough to plan the goal, but you must plan for the changes that achieving it will bring
  • If you want to see yourself get to the next level, you have to keep investing in yourself, train with the ones that you want to emulate.
  • Creating a clear vision of where you want to be, where you want your business to be.
  • Surround yourself with the five right people that are going to support you in that vision
  • Utilizing the SWOT analysis to create a successful business
  • Always inspect what you expect. If you are not, how do you know it is going to work right for you?

 

Resources Mentioned

Sign up for virtual training at http://uppfaststart.com

Become Unstoppable: http://beunstoppablebootcamp.com

 

About My Guest:

Joel McKinley

Joel was born in Colorado and spent his early youth there, but when you’re raised in a military family you get to claim everywhere as “home”. Joining the army (he knew he would at age 11) to serve as an infantryman after graduating high school, Joel has deployed and served in Iraq, Afghanistan, Kuwait, and Kosovo and is grateful for the opportunity to serve his country. One of the highlights of Joel’s military career was the achievement of Army Ranger. Joel retired from the military after 20 years in 2018 and now gets to use those superhero powers on being a dad to his two super cool kids. Joel dove in headfirst as part of the UPP team to also share his superhero powers with the Unstoppable Agents Nation to continue to serve others and help agency entrepreneurs grow their business, create wealth and have more freedom.

FUN FACTS

  • Loves Star Wars and is comfortable with his inner nerd
  • Woodworking is his passion hobby
  • Loves to build, create, and take things apart (sometimes they go back together and actually work)
  • Won Regional Top Seller of Cub Scouts popcorn at 8 years old (#3 Nationally)
  • Legitimate fear of sharks and will not go in the ocean
  • Lived in Germany for 8 years
  • Was choked unconscious by UFC legend Royce Gracie

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

Episode 131: Implementer of the Year – Finalist Interview #3

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In its fourth year at the BeUnstoppable Bootcamp, the Implementer Of The Year contest has become a “can’t miss” learning experience. There are three IOTY finalists. In this episode, I interview IOTY finalist Jose Soriano.

You can catch the other two finalist’s interviews on episodes 129 and 130.

Highlights:

  • The challenges he faced when first starting his agency with his wife
  • Developing his hiring system in order to get the right people in place
  • Stepping out of your comfort zone
  • Find others who are on a different level than you in order to learn and grow

 

About the Finalist:

Jose Soriano, Global First Insurance & Tax Services

In 2008, he was introduced to the insurance industry at only 18 years old. In just 6 months he became the #1 producer helping over 110 families in just one month.   In 2012, he and his wife Karla, made one of the most important decisions of their lives – to open their own agency.  They felt they can truly make a difference and impact many people’s lives in a positive way in the process.  Since then, they have helped thousands of families insure their future.  Always looking forward, their goal is to provide value to everyone they meet.  Their goal is legendary impact, as they help pave the way for the agencies in the future. Jose and Karla travel all over the U.S. attending seminars and training classes to insure they are becoming more every day, being of value to their customers, and are up to date on all the changes that the industry faces.  Combine, they have 20+ years of insurance industry experience.

https://myglobalfirst.com/

 

Resources Mentioned

Sign up for virtual training at http://uppfaststart.com

Become Unstoppable: http://beunstoppablebootcamp.com

 

Until next time, get out there and make a difference, be unstoppable, and leave no regrets!

 

Mike Stromsoe
The Unstoppable Profit Producer
Call 800-770-9984
Email [email protected]

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